Multi-Factor Authentication

Step-by-Step Guide: Installing and Configuring MFA for Highlands College Students

Follow these steps to set up Multi-Factor Authentication (MFA) on a web browser and pair your account with the Microsoft Authenticator app on your mobile phone.

Step 1: Log In to Your Highlands College Account

1. Open a web browser and navigate to the Highlands College login portal.
2. Enter your Highlands College email address and password.
3. If prompted, click Next to begin the MFA setup process.

Step 2: Download the Microsoft Authenticator App

1. On your mobile phone, open the App Store (iPhone) or Google Play Store (Android).
2. Search for Microsoft Authenticator and download the app.
3. Once installed, open the app and allow any required permissions.

Step 3: Pair the Microsoft Authenticator App

1. In the web browser, a QR code will appear on the screen.
2. On your mobile phone, open the Microsoft Authenticator app.
3. Tap the + button (or Add account) and select Work or school account.
4. Use your phone to scan the QR code displayed in your browser.
5. After scanning, the account will be added to your Microsoft Authenticator app.

Step 4: Test the Configuration

1. In your browser, click Next to test the setup.
2. A notification will be sent to your mobile phone via the Microsoft Authenticator app.
3. Open the app and approve the sign-in request.

Step 5: Complete the Setup

1. Once the test is successful, click Done in your browser.
2. You will see a confirmation that MFA is now enabled for your account.

Step 6: Log In Using MFA

1. The next time you log in to your Highlands College account, enter your email and password.
2. A notification or a verification code will be sent to your Microsoft Authenticator app.
3. Approve the notification or enter the code to complete the login process.

By following these steps, you ensure your Highlands College account is secure and aligned with the institution’s commitment to protecting its resources and data.